Privacy Policy

1. Introduction

tck44 operates https://tck44.vip and is committed to protecting the privacy of all users on our online betting and casino platform. This Privacy Policy explains in detail what personal information we collect, how we use it, with whom we share it, and what rights you have regarding your data. By registering an account and using our services, you acknowledge that you have read, understood, and agreed to the practices described in this document.

This policy applies to all users based in Bangladesh and worldwide who access tck44's website or mobile platform. If you do not agree with any part of this Privacy Policy, please discontinue use of our services immediately. We encourage you to review this document periodically, as we may update it from time to time to reflect changes in our operations or applicable law.

2. Information We Collect

To provide you with a safe, personalised, and compliant gaming and betting experience, tck44 may collect the following categories of personal data when you register, verify your account, make deposits or withdrawals, or contact our support team:

• Identity information: full legal name, date of birth (to verify you are 21 or older), nationality, and a copy of a valid government-issued photo ID such as a National ID card or passport.
• Contact information: email address, mobile phone number (required for bKash, Nagad, or Rocket transactions), and residential address including district and division within Bangladesh.
• Financial information: transaction history, deposit and withdrawal records, payment method details (mobile wallet numbers or masked card data), and account balances.
• Technical data: IP address, device type, operating system, browser version, session duration, pages visited, and clickstream data collected automatically when you access the platform.
• Usage data: game history, betting records, wager amounts, sports markets selected (including cricket BPL matches, T20 events, or football), promotional offers claimed, and responsible gaming limits you have set.

3. How We Use Your Information

tck44 processes your personal data only for lawful, specific, and transparent purposes. We do not use your information for any purpose that contradicts this Privacy Policy or that you have not been informed of. The primary purposes for which we process your data include:

• Account management: creating, maintaining, and verifying your tck44 account, including identity checks and age verification to ensure all players are aged 21 or above.
• Service delivery: processing deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; handling withdrawals; and enabling access to sports betting, live casino, slots, and crash games on the platform.
• Legal and regulatory compliance: fulfilling any applicable obligations, including fraud detection, anti-money laundering checks, and Know Your Customer (KYC) procedures as required.
• Communications: sending you important service notifications, security alerts, deposit confirmations, and — where you have opted in — promotional content about bonuses, cricket betting offers, or seasonal Eid and Pohela Boishakh promotions.

4. Cookies and Tracking Technologies

tck44 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain your login session, and understand how users interact with our website. Cookies are small text files stored on your device when you visit our site.

We use strictly necessary cookies (for platform functionality and security), performance cookies (to analyse page performance and user behaviour in aggregate), and functional cookies (to remember your preferences, language setting, and Bangladesh-specific display options). You may disable non-essential cookies through your browser settings; however, doing so may affect the availability of certain features on the tck44 platform.

5. Data Sharing and Disclosure

tck44 does not sell, rent, or trade your personal information to any third party. We may, however, share your data with a limited set of trusted service providers and in specific legally required circumstances. All third parties with whom we share data are contractually obligated to handle it securely and in accordance with this policy. Sharing may occur in the following scenarios:

• Payment processors: bKash, Nagad, Rocket, Upay, and card network processors (Visa, Mastercard) receive the minimum data necessary to authorise and settle your transactions securely.
• Identity verification partners: KYC and fraud prevention providers may receive your identification documents and personal details solely to verify your identity and protect against account fraud.
• Legal authorities: we may disclose your information when required to do so by a valid court order, legal process, or governmental authority, or where we believe disclosure is necessary to prevent fraud or criminal activity.
• Business transfers: in the unlikely event of a merger, acquisition, or sale of all or a portion of our business assets, your data may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

6. Data Security

tck44 implements appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data transmitted between your device and our servers, secure data storage with access controls, regular security audits, and staff training on data protection practices.

While we work diligently to protect your data, no method of transmission over the internet or electronic storage is 100% secure. If you have reason to believe your account has been compromised, please contact our support team at [email protected] immediately. We also strongly recommend that you use a unique, strong password for your tck44 account and never share your login credentials with anyone.

7. Data Retention

tck44 retains your personal data only for as long as it is necessary for the purposes outlined in this Privacy Policy, or as required to comply with legal obligations. The retention periods we apply are as follows:

• Account data and KYC documents: retained for the duration of your active account, and for a minimum of five years after account closure to comply with applicable anti-money laundering and record-keeping requirements.
• Transaction records: retained for five years from the date of each transaction in accordance with financial record obligations.
• Communication and support records: retained for two years from the date of your last interaction with our support team, unless a longer period is required for an open dispute or regulatory matter.

8. Your Rights and Choices

As a user of tck44, you have certain rights regarding the personal information we hold about you. We are committed to honouring these rights in a timely and transparent manner. You may exercise any of the following rights by contacting our support team at [email protected]:

Right of access: you may request a copy of the personal data we hold about you. Right to rectification: if any information we hold is inaccurate or incomplete, you may request that we correct it. Right to erasure: in certain circumstances, you may request that we delete your personal data, subject to our legal retention obligations. Right to restrict processing: you may request that we limit how we use your data while a dispute or review is pending. Right to withdraw consent: where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

9. Children and Age Restriction

tck44 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal information from anyone under the age of 21. If you are a parent or guardian and believe that a minor in your care has registered on tck44 and provided personal information, please contact us immediately at [email protected]. Upon verification, we will promptly close the account and delete all associated data. Age verification is conducted during the KYC process, and accounts that cannot be verified as belonging to an adult aged 21 or above will be suspended.

10. International Data Transfers

tck44 operates primarily for users in Bangladesh. However, some of the third-party service providers we engage — such as payment processors and platform technology partners — may be located or operate servers in other countries. Where your data is transferred outside Bangladesh, we take steps to ensure that appropriate safeguards are in place, including contractual data protection clauses requiring the recipient to handle your data to the same standard as required by this Privacy Policy.

We do not transfer your data to any country or entity that does not provide an adequate level of data protection comparable to the commitments made in this Privacy Policy. If you have questions about specific international data transfer arrangements, please contact our support team.

11. Changes to This Privacy Policy

tck44 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users by email or by posting a prominent notice on the tck44 platform prior to the change becoming effective. The updated policy will always display a revised effective date at the top of the page.

Your continued use of tck44 after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of our platform and may request closure of your account by contacting [email protected]. We recommend bookmarking this page and checking it periodically for any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tck44 handles your personal data, please do not hesitate to reach out to our dedicated privacy support team. You can contact us at any time by emailing [email protected] — our team is available 24/7 to assist users across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond. We aim to respond to all privacy-related enquiries within two business days.